Privacy Policy — Rooted Hair Ltd
Last updated: May 2026
Rooted Hair Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and store your personal information when you visit our website, contact us, or book an appointment.
Business name: Rooted Hair Ltd Address: 4 Crown Sq, Dorchester DT1 3EN Services: Custom hair extensions, colour services, bridal hair, and personalised hair care.
1. Information We Collect
We only collect the information we need to run our salon safely and professionally.
Information you provide directly
- Name
- Email address
- Phone number
- Details you include in your message or booking request
Information collected automatically
When you browse our website, we may collect:
- IP address
- Browser type
- Pages visited
- Basic analytics data (if enabled)
This helps us understand how people use our site and improve it.
2. How We Use Your Information
We use your information to:
- Respond to enquiries sent through our contact form
- Manage appointments and communicate with you
- Provide the services you’ve requested
- Maintain internal records
- Improve our website and customer experience
We do not use your information for marketing unless you have explicitly opted in.
3. Legal Basis for Processing
Under UK GDPR, we process your information based on:
- Legitimate interest — responding to your enquiry or providing a service you’ve requested
- Consent — if you choose to receive marketing communications
- Contract — when you book a service with us
4. How We Store and Protect Your Data
We take data security seriously. Your information is stored securely and only accessed by staff who need it to provide your service.
We do not sell, rent, or trade your personal data.
5. Sharing Your Information
We only share your information when necessary, such as:
- With booking or payment platforms (if used)
- With service providers who help us run our website or salon systems
We never share your information with third parties for marketing.
6. How Long We Keep Your Data
We keep your information only for as long as necessary:
- Enquiry form messages: up to 12 months
- Appointment and service records: up to 7 years (legal requirement for business records)
- Marketing consent: until you unsubscribe
You can request deletion at any time.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent (for marketing)
- Object to certain types of processing
To exercise any of these rights, contact us at:
Email: (add your salon email here)
8. Cookies & Website Analytics
If we use cookies or analytics tools (such as Google Analytics), they may collect anonymous usage data. You can control cookies through your browser settings.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
Rooted Hair Ltd 4 Crown Sq, Dorchester DT1 3EN
Phone: 01305 818098
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.